Shipping

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Shipping: We have entered into business contract with leading transport providers and hence planning on uniform charges based on the weight of the package. However right now, for packages outside Tamil Nadu (PAN India), we will be charging additional shipping expenses, by interacting with them after the processing of the order. We are planning on 100% biodegradable packing materials and hope our valued customers would therefore understand the packing cost involved in the same and support us, to safeguard our environment and thereby our future generations.We are committed to delivering the products on time and in good condition and will ensure all ways and means for the same . We will ship our products within 2-3 days of receiving the order (provided there are not intervening weekends or government holidays) and they will be delivered within 4-7 days from shipping. The Stock premises may vary sometimes, leading to added shipping costs. We advise you to moderate / add on your items / by cumulating their weight per Manufacturer/Dealer, so that your shipping cost is minimised to a greater extent. For example, a brand manufacturer may be in Madurai and another in Chennai, so if you order 100 gms in each , your shipping cost will double up, instead we advise you to plan your purchase and add up to 1- 2 kg from the manufacturer so that your shipping cost is reduced to the maximum, and also the packing cost. Food Products For most of the food products, they are made to order , to retain the freshness. Hence it may take a minimum of 2-5 days to process the order and start on production. Incomplete orders In case of not able to complete an entire order, we will inform you and try to ship the part orders. The balance will be shipped separately, informing you. In case we are unable to complete the part order, we will return the amount due on that alone, as per our Refund Policy. As already said, product damaged, if proved shall be processed accordingly. Cancellation In case you want to cancel the order, soon after ordering, you can cancel the order before it gets processed. We will confirm about the process through email or any other mode, once you cancel the order. The amount shall be refunded to you as per the Refund Policy Bill/Invoice We will email you the Bill/Invoice once the order is confirmed and the product is despatched. Please write to us at eternalblissonline@gmail.com or support@eternalbliss.in with your order reference number. International Delivery We are working out on International Delivery.Hence, at present the delivery is only all over India. However at present, we may accept international payments and the products will be shipped to the shipping address in India.
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